Contact Us
Hours of Operation
Monday to Friday 8 a.m. — 5 p.m.
General Contact Information
Visitor & Mailing Address
College of Physicians and Surgeons of Ontario
80 College Street
Toronto, Ontario M5G 2E2
Have a question or comment?
Phone
If you know the extension: 416-967-2600, then press 1 followed by the extension
Toll Free:1-800-268-7096
Patient/public general inquiries
416-967-2603
Toll Free: 1-800-268-7096 Ext. 603
Email: [email protected]
When emailing, please provide the name of the physician you have questions/concerns about and a phone number at which you can be reached so we can best assist you and address your concerns.
(Please note: we do not have information about which doctors are accepting new patients. We recommend you try these resources.)
For information about the complaints process
416-967-2603
Toll Free:1-800-268-7096 Ext. 603
Online information
Physician Advisory Service
416-967-2606
Toll Free: 1-800-268-7096 Ext. 606
Member Portal message center
Online information
Media Inquiries
Please note, the CPSO media inbox is monitored Monday to Friday from 8:00 AM to 5:00 PM, excluding holidays. We strive to respond to inquiries promptly during these hours.
Email: [email protected]
Statements
Annual Renewal
416-967-2678
Member Portal message center
Online information
Registration Information
416-967-2617
Toll Free:1-800-268-7096 Ext. 617
Member Portal message center
Online information
Membership and Corporations Information
416-967-2673
Toll Free: 1-800-268-7096 Ext. 673
Emails: [email protected] or [email protected]
Online information: Membership Services or Corporations
Member Portal Support
416-967-2617
Toll Free: 1-800-268-7096 Ext. 617
Member Portal message centre
Online information
VISA Applications, Embassy Letters and Other Travel Document Certification
We certify your physician's registration with the CPSO on foreign embassy medical forms if your travel requires it.
Note: The standard processing time for all embassy documents is approximately 3-5 business days. We do not offer same-day or expedited document certification services.
We are unable to provide real-time updates on the status of documents undergoing verification. To avoid delays, please ensure you submit the documents as per the instructions below. There is no fee for this service.
To obtain certification:
- Submit completed, original forms, including the physician's original signature.
- Ensure the form clearly shows the physician's full name, signature and CPSO number. Lab results alone are not sufficient.
- Attach an acceptable translation if the form is in a language other than English or French.
- Purchase and enclose a self-addressed “Xpresspost” Canada Post pre-paid envelope to expedite return delivery.
- Mail or courier the forms and pre-paid envelope to the following address:
- College of Physicians and Surgeons of Ontario
80 College Street, Toronto, ON M5G 2E2
Attention: Registration & Membership Services
- College of Physicians and Surgeons of Ontario
You can track your parcel’s delivery status to the College and its return after processing. To track your document:
- Keep a copy of your courier company’s name and tracking number(s), and check the parcel’s delivery status via the applicable delivery service’s website.
- If you are sending your parcel to the College via regular mail, please include your email address so we may send you an acknowledgement of receipt.
Once received, we process the request in approximately three to five business days. We will send the certified form back to you using the enclosed, self-addressed Xpresspost envelope. Please note: mail service interruptions may affect delivery and return times.
If you have any questions or need assistance, please email [email protected], or call 416-967-2673 or 1-800-268-7096, ext. 673.
Request College Data
CPSO updated its data sharing policies to streamline requests. The College will consider requests for data from a standardized data set of active (registered) physicians by requestors seeking the information to assist in continuity of care, health resource planning and management. This means that research and commercial requests will not be eligible.
You can learn more about this update, the information we share and your eligibility in our FAQ.
To request data, please complete and submit our information request form.
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